Happy Easter there!

Wow, it's school holidays and Easter again! We hope you have a prosperous autumn holiday period with plenty of guests and visitors exploring your area. 👏🏼

We have a great selection of tips and updates from our ResBook and marketing teams to share this month. Enjoy!

Create a Brand that Connects with Your Guests 

Being part of the ResBook community gives you easy access to our tourism marketing and brand expertise. We help accommodation businesses like you to create a professional and enticing visual identity and online presence. 😊

We are excited to share with you our new Brand & Design Packages! These packages are designed to enhance, revamp, or create your business visual identity to fit with your brand story and connect with your target audience - giving you the best chance to convert to bookings!  

Packages for design services with clear deliverables and cost are a great way to provide you with certainty upfront. Pick a package to suit your needs & budget. No surprises!

Brand Starter

Create your core brand and logo design that reflects your story and positioning.

Brand Elevation

Build on your existing brand to evolve your identity and design elements.

Brand Premium

A complete brand solution to deliver a family of design elements.

Elevate Your Brand with Images That Sell! 

You may have a beautiful and appealing property, with views and food to die for, but if your images don't do them justice you could be missing out on bookings. Autumn colours and sunsets can be a great time to take those photos!

Our DIY Guide to Images that Sell provides great tips on how to present your accommodation at its best 📸

ResBook Support Questions at Your Finger Tips!

Our Knowledge Base provides detailed instructions and guidance on all aspects of ResBook and the content is continually being updated. Answers to your questions may be at your finger tips! 👐🏼

Below are some top tips from our support team direct from the Knowledge Base. 

• How to add or modify your rates
• How to set up a booking lead time so instant bookings are turned off X hours before arrival
• If you use our ResChannel feature, here is how to send updates for your rates and minimum stays

Can't find something in the Knowledge Base? Get in touch with Client Services, we'd be happy to help 👍🏼

Latest Booking Data from March

• ResBook Booking volumes and values for March were slightly up on February
• Overall, bookings were on par with the same period in 2021 & 2022.
• March tracked at 70% of bookings for the same period in 2020, and at 50% for March 2019.

Get Your Business in the Spotlight! 🔦

Any ResBook customer is invited to participate in our spotlight series!  Your spotlight will be featured in our newsletter, published in the spotlight & blog sections of our website, and shared on our LinkedIn & Facebook pages!

Contacting ResBook for Urgent Issues

In the unlikely event of a critical issue occurring, such payments are down, or you are unable to generate revenue, the best way to get help is:

• Email Client Services with URGENT in the subject line
• This email inbox is monitored 7 days a week so rest assured urgent emails will be identified quickly.

PLEASE NOTE:  It is important to reserve the use of URGENT only for critical issues that immediately impact on your business taking revenue, so that our support team can react to priority issues promptly 😊

Happy Easter! 🐣 

Ngā mihi

The ResBook team

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