Welcome to 2024! We know this is an incredibly busy time for accommodation providers in all our wonderful summer destinations, by all accounts tourism is kicking off the year with positivity!
This month is a quick check in to share the ResBook wish list and other news. Have a read in between your day of taking bookings and looking after guests! 😊
Your ResBook Wish List Feedback!
Thanks to all those who provided their wish list for ResBook last month. Our winners of the summer essential prize were Amber from Valley Views Glamping and Kate from Beachfront Resort in Whitianga. 🍾
View a selection of the wishes shared with us from our valued ResBook community.
We are thrilled to have Priyanka Kainth back in the team after completing her maternity leave.
Priyanka has been leading ResBook for over 4 years and has a wealth of knowledge. She has returned as our Product Manager.
Her expertise will be a great boost to delivering ResBook improvements.
ResBook Community News 🗞️
Expedia Partner Central
The Expedia extranet now allows accommodation partners to manage other OTA listings that are part of Expedia Group.
This includes the likes of Hotels.com, Vrbo, Travelocity, Hotwire.com, Orbitz, Ebookers, Wotif & Trivago.
This one-account system will make it easy to have consistent content across your OTA listings.
iPhone iOS Update
Apple rolled out an update for iPhones on 24th of December 2023. It appears that it might impact the accessibility of the old mobile ResBook booking calendar for certain iPhone users who have installed this upgrade. Our teams are actively working on resolving this issue. Please note that this issue is only affecting some iPhone users and is not a widespread problem across ResBook.
Craggy Range Hosts Jacinda's Wedding
A wee fun fact to share...ResBook customer Craggy Range were in the news recently for hosting the wedding of Jacinda Ardern & Clarke Gayford. 🥂
Contacting ResBook for Support Issues
If you need support help with ResBook you'll find answers for most questions in the Knowledge Base. Helpful articles with screenshots and videos can assist with resolving the most common issues, however if you still can't find your answer please refer to the following Support Guidelines for next steps. These guidelines also cover what to do for urgent issues.😊
